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Returns and Refunds

Not 100% satisfied? We're sorry to hear that, here are your options for returning your purchases.

Jewelry Items:

  • Earrings and Necklaces: we will refund 100% of your payment if returned within 30 days of purchase in same condition as sent. If is past the 30 days please contact us with a picture of your item, name of purchaser, and reason of returning. We'll contact you quickly.

 

  • Rings: If the ring was already sized when you purchased it, the item is still in the same condition as received originally, we'll return 100% of your purchase.
  • If the ring was sized for you, we'll refund 50% of your purchase. If the item is resold after it is returned, we will refund up to 50% of the resale price. **

**We do not accept returns on the silver stacker rings.

If you have a question, a problem, if an item doesn't fit well, Please don't hesitate to contact us immediately at PinkTomatoThreads@gmail.com or through Instagram @ThreadsSilversmith

Headwraps:

If product is defective we’ll issue a replacement or full refund. Please contact us right away. 

Shipping Costs:

We don’t reimburse shipping costs.